1 hour ticket response
Our team of techs is specialized in supplying swift answers to all your inquiries. We will review your helpdesk ticket immediately after it is delivered and will respond back to you with a solution within maximum 60 minutes after the support ticket submission. In reality, our average ticket response time is 20 minutes.
A Top–Class Help Desk Service
Each member of our customer service team has lots of years of experience in the shared web hosting plans arena and almost all of them have worked for us for at least five years. They are all eager to reply to all your questions in the most competent way possible.
An Intuitive Help Section
To help you get a quick hint on how you can use a certain service, we have integrated a truly intuitive Help Center section in our Hosting Control Panel. You can browse through a huge collection of web hosting account administration articles and website management articles, browse our F.A.Q. section or watch our instructional video tutorials.
